Since our nation’s inception, immigrants have brought to America’s shores not only their history, art, food, music, and literature (the artifacts of culture) but also their ideas, values, beliefs, and worldviews.  Their presence here has helped to create a multiethnic, multicultural society that is uniquely American.

But as much as America draws strength from its cultural diversity, there is still a distinction between the dominant culture and minority groups.  There are still disparities in health care, mental health, and other human services.  As a result, those in the minority may not always get the services they need.

We cannot reach our full potential as a multicultural society until all Americans gain access to the care and services they need.  The professionals who deliver this care and these services are the gatekeepers who can make the difference.  To deliver meaningful services, helping professionals must work effectively in cross-cultural situations.  This means acknowledging cultural differences, understanding cultural influences, and incorporating cultural strengths and values into one’s practice.

At the conclusion of this course, you will be able to:

1. Describe your understanding of the significance of culture in your own life;
2. Describe how differences that exist between your personal values, beliefs, and assumptions and those of your patient/clients may affect the helping relationship;
3. Identify at least two strategies for gathering information and gaining cultural knowledge;
4. Name at least one skill to working effectively in cross-cultural situations; and
5. Name/Identify one question that social workers or hospital professionals can ask to create a respectful and positive atmosphere for recognizing and addressing cultural issues.